We booked a king suite for good money and got a double queen that looked like it belonged in motel 6. The shower was either ice cold or hot due to a broken fixture. Our toilet paper had absorbed a considerable amount of brown liquid and was left for us. When i complained i was told not to worry the charges are the same for both rooms followed by a very long silence..... i hung up and wont go back.
Aleecia
2025 年 5 月入住 1 晚
6/10 一般
Christian,Spring Creek
2025 年 5 月 10 日
No fridge in room, check-in took an hour because they lost the reservation, lighting and temp control in room were both poor. Jacuzzi in suite was old and basic, but large.
Christian
2025 年 5 月入住 1 晚
8/10 还可以
Paul
与配偶出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice casino
Paul
2025 年 4 月入住 1 晚
6/10 一般
Yokuska
与配偶出行
2025 年 4 月 28 日
不满意:住宿条件和设施,服务设施
It is out of date no coffee in room. Had to call for more towels poor quality
Needs to have maintenance on the place
Yokuska
2025 年 4 月入住 2 晚
4/10 很差
Jimmy
2025 年 4 月 27 日
Jimmy
2025 年 4 月入住 1 晚
2/10 糟糕
Candice
与家人及幼儿出行, 与家人出行
2025 年 4 月 26 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Staff was very accommodating when I told them about the shower head being broken.
Candice
2025 年 4 月入住 1 晚
6/10 一般
Keva,aztec
2025 年 4 月 26 日
Keva
2025 年 3 月入住 1 晚
6/10 一般
Matthew
团体旅客
2025 年 4 月 26 日
This property is dated room was basic but clean the faucet in bathroom leaked ac didn’t function properly, luckily it wasn’t too hot. It was fine for place to crash for night. Rooms are way over priced in wendover.
Matthew
2025 年 4 月入住 1 晚
10/10 超赞
Avetone
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Avetone
2025 年 4 月入住 1 晚
6/10 一般
Daisy
2025 年 4 月 21 日
Daisy
2025 年 4 月入住 1 晚
8/10 还可以
Cynthia
团体旅客
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
The casino buses never stopped at Nugget or Red Garter.
I need handicapped access vut the doors going to my room were hard to open myself.
Cynthia
2025 年 4 月入住 1 晚
10/10 超赞
Efrain
与配偶出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
QUIET WAS A VERY GOOD THING.
Efrain
2025 年 4 月入住 1 晚
2/10 糟糕
Kayden
与配偶出行
2025 年 4 月 21 日
不满意:清洁度、服务设施、住宿条件和设施
The Bed was uncomfortable and the whole place was gross. Black mold in the bathroom and debris in the jetted tub before we turned it on.
Kayden
2025 年 4 月入住 1 晚
10/10 超赞
tristan
2025 年 4 月 20 日
满意:清洁度
tristan
2025 年 4 月入住 1 晚
8/10 还可以
Manuel
2025 年 4 月 19 日
Manuel
2025 年 4 月入住 2 晚
2/10 糟糕
Sara
与配偶出行
2025 年 4 月 17 日
不满意:员工和服务、服务设施、住宿条件和设施
When you first walk in, you’re greeted by a receptionist that’s not in uniform wearing her high school sweater on her phone doesn’t bother even looking up until you say something then tells you the wrong elevator to go to and you have to come all the way back down after wandering the floor you were sent to. I’m guessing on purpose from the way she acted at check-in and her laughing when we came back down. Then to only go all the way across the casino again with all of our luggage to a door that looks like it’s from 1940 with graffiti all over it up to the hallway that has construction supplies all throughout it to the far end of the casino to your room when there’s only three cars in the parking lot, making sure to put you as far away from the Casino as possible in your room you don’t have a coffee maker cups nothing it’s just the most basic less than motel six quality room I’m surprised there were sheets on the bed that should’ve been an up charge for them from the way this room was. The casino staff were very nice and helpful outside of the casino the hotel staff were terrible. The girl at the front desk needs to be fired or at the very least taught how to do her job, she was the worst out of the five hotels we stayed at on our long vacation. I don’t ever write reviews, but I felt that I needed to with how bad the staff was in the hotel and how bad the hotel was.
Sara
2025 年 4 月入住 1 晚
10/10 超赞
Robert
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice casino. Construction going on but it’s quiet.
Robert
2025 年 3 月入住 1 晚
4/10 很差
Aaron
与配偶出行
2025 年 4 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Will not stay here again. Was expensive and outdated as well as dirty. Elevator was horribly dirty as well as outdated room. Fridge was old and smelly.
Aaron
2025 年 4 月入住 1 晚
10/10 超赞
Lyman
与家人出行, 商务旅客
2025 年 4 月 16 日
满意:清洁度、服务设施、住宿条件和设施
I booked a king room and the front desk person assigned me a double queen room and did not inform me. I contacted the front desk and they fixed it but wish they would have informed me as I paid extra for the king room. Room was clean and the casino is great.
Lyman
2025 年 4 月入住 1 晚
4/10 很差
Jack
与家人出行
2025 年 4 月 15 日
不满意:服务设施
Amenities left something to be desired. Wallpaper coming off walls, drapes falling down, only one elevator working. Always thought the Ref Lion was more classy. Sure was not worth the amount that I paid.
Jack
2025 年 4 月入住 2 晚
2/10 糟糕
Christopher
与配偶出行
2025 年 4 月 14 日
满意:员工和服务
不满意:住宿条件和设施
Elevators don't work. Air conditioning didn't work
Christopher
2025 年 3 月入住 2 晚
8/10 还可以
Kaui
2025 年 4 月 12 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Kaui
2025 年 3 月入住 1 晚
4/10 很差
Hoyoung
2025 年 4 月 11 日
不满意:清洁度、员工和服务、住宿条件和设施
Poop in the toilet when I checkin
Toilet bowl was dirty