“Great staff on the front desk.
Great location.
Large size room, clean linen, bathroom, kitchen and sitting space. Skirting boards dusty.
Easy lift.
Good parking. Tight but fits perfectly when everyone is parked properly. ”
“I made a late booking, the hosts were very accommodating throughout the duration of my stay yet. The room gave nice independence. Good WiFi and had everything that I needed.
Service was the min”
“The accomodation was not as advertised. It was so bad we had to book alternative accomodation elsewhere. So far we have no way of seeking a refund, so we do not recommend Hotels.com to anyone ever! ”
“This property was the second one in this complex we stayed in. It was much nicer and had a more modern feel however it’s not in the luxury’ category. Heaters worked really well.
The mattress was narrower than the frame so was very cramped for two people. The grout in the shower could have been cleaner and there was mould around the edge. The door handle to the bathroom was useable but actually broken! Kitchen facilities were okay but no tea towel.
We would probably stay again but the host……
“Only problem was a strong smell in the hallway of a illegal substance and the heating didn't come on properly the actual location of the property is very good plenty of bars and restaurants close by as well as a good selection of shops. ”
“So i suppose the price for a night isnt bad, but when youre expecting a whole apartment aslisted and there are others there, its not so great. Stood outside door for 20mins. Not easy to get key via access code( no email before) 2 towels for 3 people, 1 was damp, 1 had a brown 'stain' on it. Bedding old and worn. Headboards dubiously stained!!!!”
“Perfect location for girls trip to Chester, good size space, on road parking, less than £5 under into town and 10 min walk to lovely local eateries around Hoole for breakfast, single mattresses not the best but absolutely fine for one night thanks so much x”
“Good communication for check in, easy and faster
Secure location, the room was big and clean, everything ok with small exceptions, just half or role of toilet paper and left side bed lamp missing switch
Easy check out, thanks for everything ”
"I arrived quite early on the day. The reception lady stored my bags and allowed me to early check-in. Although i'm in no need rush. I want to visit the city first.
Warm welcome. It can become quite busy late in the afternoon.
The restaurants reservations is full until 2030 ( i approach them at 1830)
Close to train station.
Good breakfast but not costly "
"I wish I have chance to visit the hotel but I didn't due to booking mistake.
The Hotels.com and hotel staff are helping me for the cancellation refund and I hope to have further progress since there is not much new so far."
"Within the walking distance to the airport terminal 2, I feel relieved to be check-in to the morning flight the next day. Though it is a tiny room for one person, I could refresh myself from the tireness with a comfortable bed and some space for exercise."