I recently stayed at The Westin Resort in Whistler and had a mixed experience. While the resort itself is conceptually complete and the amenities were overall reasonable, there were a few disappointments during my stay.
The room I stayed in was matted with dog hair, which made it feel less than clean and not up to the standard I expected. Additionally, there was a broken socket in the room that should have been addressed before check-in. One day of our stay, housekeeping services were skipped entirely, which was frustrating.
On a more positive note, the complimentary services we received were a nice touch and very much appreciated. Ka-Ze Sushi, located on site, was excellent and definitely a highlight of the stay. The overall ambiance of the resort is relaxing and well thought-out.
With some improvements in room cleanliness and maintenance, this could easily be a top-tier experience.