Very old hotel, room condition is not good. TV is not working. Only location is good to go to Harbour.
Man Fung
2024 年 8 月入住 1 晚
10/10 超赞
Tsui Hoi
2024 年 2 月 27 日
Tsui Hoi
2024 年 2 月入住 1 晚
8/10 还可以
YEE LAM
2023 年 3 月 21 日
YEE LAM
2023 年 3 月入住 1 晚
6/10 一般
brian
团体旅客
2025 年 5 月 27 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
hotel in the middle of renovation so it should have been cheaper
brian
2025 年 5 月入住 2 晚
8/10 还可以
Joseph
带宠物出行, 与配偶出行
2025 年 5 月 26 日
满意:服务设施,清洁度
Friendly staff very helpful
Joseph
2025 年 5 月入住 2 晚
8/10 还可以
Jack
2025 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Wonderful location with great views and a lovely sunset. I'd definitely stay again in the future.
Jack
2025 年 4 月入住 4 晚
10/10 超赞
Michelle
与配偶出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Loved the character of inside the building. It is having redecoration done but didnt intrude with stay. The room was enough and had a lovely picturesque view. The room did get very warm during the night but we judt opened the window a little.
Breakfast buffet was well organised and really good. The dining room setting was really nice.
Michelle
2025 年 5 月入住 1 晚
10/10 超赞
Sue
团体旅客
2025 年 5 月 21 日
满意:服务设施
even though they were doing renovations it was lovely to stay there
Sue
2025 年 5 月入住 4 晚
10/10 超赞
Robert
与配偶出行, 商务旅客
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施
The property is undergoing refurbishment until July 2025. Otherwise it’s lovely the staff are excellent and you can see when complete it will be lovely. Lots of character lovely building excellent locstion
Robert
2025 年 5 月入住 1 晚
10/10 超赞
Linda
2025 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
I found the staff very helpful.The room was very clean.Can highly reccomend the Royal awhitby aHotel.
Linda
2025 年 5 月入住 1 晚
2/10 糟糕
Andrew
2025 年 5 月 17 日
不满意:住宿条件和设施,员工和服务
I can honestly say it’s the worst hotel I’ve ever stayed in it was absolutely filthy with thick dust on the room surfaces.
We didn’t get any sleep at all on our first night due to the cheap mattress that inturn spoiled our time away due to the lack of sleep.
After being moved to another room with a half decent mattress we managed to sleep, there was no lift in operation ? There was also building work being carried out ( no mention when booking ) so obviously dust everywhere due to the fact they weren’t using a dust exstraction unit.
Dust and nails n screws on the floor directly inside the front door obviously nobody could be bothered to clean up.
On speaking to the hotel manager she promised to reimburse me however that never happened and no phonecall as promised .
All in all a nightmare stay in a dirty hotel with staff who tell lies- I wouldn’t stay there again if they paid me HORRIBLE.
Andrew
2025 年 5 月入住 2 晚
6/10 一般
Brendan
团体旅客
2025 年 5 月 17 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
There is some building work being carried out at present. This is causing some inconvenience for guests.
Brendan
2025 年 5 月入住 1 晚
2/10 糟糕
Maurice
与配偶出行
2025 年 5 月 12 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
We was promised disable room with walk in shower and no rails around toilet and no food to order my wife is disabled and steps was a wedding which went on till late we were opisted in roomware wedding was so we left aday early the money we paid over 300 pounds which was not worth it i think we should have some money back mr mrs dixon thank you
Maurice
2025 年 5 月入住 2 晚
2/10 糟糕
Paul
与配偶出行
2025 年 5 月 12 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The place is a building site - it should not be open !!! It is a disgrace and absolute travesty that they are open to the public/ taking bookings - there are areas boarded off, noisy machinery, noisy work men shouting and laughing, no lifts working, mattresses piled up on landings on arrival It is a huge disgrace !!!!
Paul
2025 年 5 月入住 3 晚
8/10 还可以
Stephen
与配偶出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice friendly staff hotel was nice and clean
Stephen
2025 年 5 月入住 1 晚
10/10 超赞
Karen
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely dinning are with excellent breakfast.
Reception staff lovely and helpful
Karen
2025 年 5 月入住 1 晚
4/10 很差
David
2025 年 5 月 10 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Were not told of building under construction. Scaffolding blocking our sea view we paid for. Bathroom smelled of
David
2025 年 5 月入住 3 晚
6/10 一般
Keith
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great atmosphere, Great Staff, I really enjoyed my stay.
Keith
2025 年 5 月入住 1 晚
4/10 很差
Jamie
2025 年 5 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Informed before stay the lift was broken but help with carrying luggage upstairs would be given. I was 3 floors up,I am 67 years old with Arthritic knees. When asked for help with luggage I was told there isn’t anyone. I then went to my room and someone was already in there! Car park space allocated was blocked by 2 other cars and the reception had no idea where the cars had come from!
Jamie
2025 年 5 月入住 2 晚
6/10 一般
Mark
团体旅客
2025 年 5 月 6 日
满意:员工和服务
不满意:住宿条件和设施
There was a lot of building work going on so could not give it more than 2 stars for condition . We was told about the lift not working and as we was on the 3rd floor it was a bit tiring. The room however was very nice and clean .
Mark
2025 年 5 月入住 2 晚
6/10 一般
Peter
与家人出行
2025 年 5 月 2 日
Well placed hotel
Peter
2025 年 4 月入住 1 晚
10/10 超赞
Louise
与家人出行
2025 年 5 月 1 日
满意:员工和服务、服务设施、住宿条件和设施
At first put us in a horrible room dirty ask them if could swop and wow the room what they put us in was amazing
Really freindly staff ..car parking is a bit off a nightmare
Haveing lots work done at moment so no lifts and a bit dusty
Louise
2025 年 4 月入住 2 晚
10/10 超赞
Andrew
与配偶出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Nice old style friendly hotel in a great location and full of character.The hotel was undergoing refurbishment while we were there but it had no impact on our stay. Very pleasant room. Breakfast was good but lacked fried eggs. Parking via another company but no issues. Easy check in and out. We will stay there again.
Andrew
2025 年 4 月入住 1 晚
2/10 糟糕
Daniel
与家人出行
2025 年 4 月 30 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
On arrival at this hotel we were met by a huge building project within the reception area with drills, sanders, many building personnel carrying various pieces of their equipment. I was not made aware of this at the time of booking.
I managed to voice my shock to the manager who assured me that the bedrooms/restaurant would not be affected by the drilling noise/dust/and general mayhem. We were offered a choice of rooms and because we had looked forward to this trip the thought of returning home without checking in and going through the process of unpacking, we decided to stay.
We made the best of this two night stay but under no circumstances whatsoever would we be making a return booking. I felt grieved that his extensive building work and the accompanying noise and chaos was not mentioned at the point of check in. The lifts were not working and my heart went out to the many elderly disabled guests who
struggles up the many stairs using zimmer frames etc.
This hotel should have closed its doors until the refurbishment was complete because by allowing guests to book and not mentioned the chaos they will have lost the opportunity of returning guests.
I want to add that despite the above shambles, all of the staff showed respect and professionalism throughout our stay. They were working in a very stressful environment yet managed to remain polite until we checked out.
Daniel
2025 年 4 月入住 2 晚
8/10 还可以
Kath
2025 年 4 月 25 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
It is a building site so what can you expect - but I was not informed before I booked that this was the case. Luckily I am fit enough to climb 70 plus steps to my 3rd level room as there is no lift etc etc