2/10 糟糕
Colleen
2025 年 8 月 23 日
不满意：清洁度、员工和服务、住宿条件和设施
Firstly, as I checked in I was told that I cannot flush tissue on the toilet and had to put it in the bin which of course is unsanitary when my room is shared with my family of four. Secondly, the area floor was extremely slippery, the first day an old man fell on the step, the second day my daughter and I fell. I was left in severe pain for days. The room is extremely small, the bathroom sink was smaller that a regular lunch box while the bathing area was so uncomfortable that I kept knocking over the soap holder wile I shower. I could stretch and reach from the toilet and touch the microwave , which by the way, was so small also that it couldn't even accommodate a plate. The kitchen towel by the kitchen sink was never changed throughout my 4 day torture. Decided to endure since I booked there so I could be outside touring the country. I came home at 3 one day and my room was not clean. When my husband asked the owner, he was extremely rude and disgusting, saying that it's not 4pm yet and we cannot aks him that. The room was provided with 4 towels, one per person and we were told that we cannot take them to the beach or use them by the room, the towels must always stay in the room. Meanwhile, towels were changed every 2 days even though there were no mats in the room or anything to wipe the floor. We were so happy to leave. I was also disappointed that there was no on site or nearby laundry services. Thankfully we had another booking at an all inclusive to continue our stay.
Colleen
2025 年 8 月入住 4 晚
