We were a group of 2 adults and 4 teens. I booked a suite with 4 bedrooms. We were hoping to spend time together in the living room as a group and then as people were ready to retire to bed, they could go there and then the rest of us could continue to gather. When we checked in we were provided TWO 2-bedroom suites in the same building, which was not convenient. I told the polite woman at check in that we booked a 4-bedroom and she said "they were sold out". How can you allow me to book something that is sold out? We made it work and the units were both nice, but it totally threw off our plans. Some of us went to the pool, which was convenient, had towels, etc. But either had an enormous amount of chemicals in it or needed to be cleaned - we could not see below our knees in the pool. Took a thorough shower when we returned to the unit. Overall it was a decent visit, but still upset that what I booked a reservation for is not what I was provided.