4/10 很差
Brandy，Williamsburg
与家人出行
2025 年 5 月 26 日
不满意：住宿条件和设施，清洁度
Check-in was a breeze. But from there on out, it was terrible.
1st thing- the room had an odd, rotten smell to it. Then we notice TONS of sugar ants in the kitchen. I can only figure something was spilled and went under the fridge or dishwasher, because that’s where they were coming from. So I called the front desk and let them know the problem. They sent a very nice maintenance man to spray, which he did thoroughly. It did not take care of the problem however. We dealt with the ants all weekend. I had to put all the luggage in the tubs, just to make sure ants wouldn’t hitch a ride home with us.
Then, the beds. Oh my gosh. I might as well have slept on a slab of concrete. It might have been softer and more comfortable. I’ve had two lumbar spine fusions. Let’s just say, after two nights in that bed, I can barely walk. Even my 13 year old son is complaining about his back hurting.
The general state of the unit we stayed in was pretty bad. Marks ALL over the walls. There was broken glass in the dishwasher. The trim on the transition from the carpet to the tile in the kitchen was coming apart. There were stains everywhere. And like I said, and odd rotten smell.when I had checked in, I heard the staff asking if that unit had been “fixed”. There were electrical parts laying on the vanity in the master bathroom. The unit was in utter disrepair.
Needless to say, I will not be staying at the Colonies ever again. Try disappointed at how badly this place has gone downhill.
Brandy
2025 年 5 月入住 2 晚