Very happy with our stay here at comfort suites. The room was good size. Breakfast was excellent. Hotel was clean safe and looked relatively new and up to date. Our only issue was the oool was freezing and NO hot tub.
Christopher
2025 年 5 月入住 5 晚
10/10 超赞
Nickole,Brunswick
与配偶出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean
Nickole
2025 年 5 月入住 1 晚
10/10 超赞
Debra
与配偶出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice
Debra
2025 年 5 月入住 1 晚
10/10 超赞
Gaye
2025 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
We had a great stay. The location was easy to find and so close to restaurants and a great bakery. We had traveled from Tennessee to visit the Ark Encounter. We were very pleased with the rooms and especially the breakfast provided both mornings. We would highly recommend to anyone!
Gaye
2025 年 5 月入住 2 晚
10/10 超赞
Cristian
与家人出行, 带宠物出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Close to the Ark Encounter
Cristian
2025 年 5 月入住 1 晚
10/10 超赞
Zuleidy
与家人出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in. Breakfast was amazing
Zuleidy
2025 年 5 月入住 2 晚
10/10 超赞
Todd
与家人及幼儿出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todd
2025 年 5 月入住 1 晚
8/10 还可以
Ruby Wynette
团体旅客
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was clean. No problems. Breakfast was good except we didn't have any grits.
Ruby Wynette
2025 年 5 月入住 2 晚
8/10 还可以
Elmo
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Breakfast is repetitive..
Wifi is poor
Elmo
2025 年 5 月入住 2 晚
8/10 还可以
Donna
与配偶出行
2025 年 5 月 12 日
满意:服务设施
Staff were nice.. halls were dirty but room was clean.
Donna
2025 年 5 月入住 3 晚
8/10 还可以
Ricardo,Shickshinny
与配偶出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was good. Room was clean
Ricardo
2025 年 5 月入住 2 晚
10/10 超赞
Amy
团体旅客, 商务旅客
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Will stay again. Rooms are comfortable and clean.
Amy
2025 年 4 月入住 1 晚
10/10 超赞
Paul
与家人出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The facility was clean. Regina prepared the complimentary breakfast buffet every morning. Very nice. The staff were very friendly.
The fitness center needs some attention, but was adequate.
Paul
2025 年 5 月入住 5 晚
4/10 很差
Todd
2025 年 5 月 6 日
满意:员工和服务
不满意:住宿条件和设施
If I am honest, we were quite disappointed in our experience. For being a reasonably new hotel, there were cracked tiles in the elevators. Elevators that didn't work for two of the three days. But what is most frustrating was the even though the manager knew the air conditioning unit was problematic in our room, they still looked us in it and it was a miserable hot night. The following day the did provide an alternate room but the air conditioner in that room was also not functioning properly so our 2nd two nights were also uncomfortable at best as only the fan worked and not the thermostat to cool the room. The manager said they would provide a good will gesture, but I was billed for the original price. Needless to say, I would not recommend this hotel.
Todd
2025 年 4 月入住 3 晚
10/10 超赞
Robert
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Professional friendly staff
Clean safe comfortable
Robert
2025 年 4 月入住 2 晚
10/10 超赞
Richard
与配偶出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Breakfast could have been better, more variety
Richard
2025 年 4 月入住 4 晚
4/10 很差
Elizabeth
2025 年 5 月 1 日
Elizabeth
2025 年 4 月入住 2 晚
10/10 超赞
Samary
与家人及幼儿出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, clean facility, the room was very clean, and beds were comfortable!
Samary
2025 年 4 月入住 1 晚
10/10 超赞
Susanna,Chesapeake City
与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very peaceful! Sheets were so soft and comfortable!! Great place to stay to visit The Ark.
Susanna
2025 年 4 月入住 2 晚
8/10 还可以
Elmer
2025 年 4 月 29 日
Elmer
2025 年 4 月入住 1 晚
10/10 超赞
Julius
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful and peaceful stay.
Julius
2025 年 4 月入住 2 晚
4/10 很差
Laban
与家人及幼儿出行
2025 年 4 月 27 日
不满意:员工和服务,清洁度
Had a terrible experience at this Comfort Inn! From the moment we arrived, we had a terrible encounter with someone in the parking lot. I hate to bring race into it but it is what it is. Turns out that person was also our neighbor. So we were not surprised when we received a “noise complaint”. The person on staff came banging loudly on our door and startled us and our children. We tried to explain the situation about the neighbor to the attendant but she was rude and nasty to us as well. In all the years of traveling with our children, we never received a noise complaint. When we asked if she heard noise when she arrived, her response was that she heard us talking. Then lied and said it was the second time she came to us. We were so shocked at how rude and unprofessional she was to us. It was our first time in Kentucky and likely our last at this Comfort Inn. The experience just left us feeling unsafe and it was hard to sleep but I refuse to let this bad experience shape how I treat people who don’t look like me. Thankfully the morning attendant was way more friendly so I would conclude that evening attendant’s attitude did not reflect not the overall culture of the hotel.
In addition, the sofa mattress was stained and unusable. I didn’t bother to tell the attendant because I knew she wouldn’t care. Would never stay here again.