Unexpectedly Wonderful Stay at ARRIVE Wilmington
I came to ARRIVE Wilmington with little expectation—this was an unplanned stay—but I left genuinely impressed. From start to finish, the experience was elevated by the warm, attentive staff, particularly the front desk team and the incredibly thoughtful Experience Manager. She went above and beyond, not only tracking down my phone after I left it in a cab but also saving the day with a toothbrush and toothpaste. That kind of personal care really stuck with me.
The property itself is beautiful. The rooms are spacious, spotless, and stylish. The outdoor area feels like a sophisticated adult summer camp, complete with cozy fire pits, comfy seating, and even a bocce ball court. It’s the kind of space that invites you to unwind.
I also dined at the on-site restaurant and was once again blown away—not just by the quality of the food, which was excellent, but by the same high level of service and hospitality I experienced throughout the hotel.
One small note: the bath products are by Grown Alchemist, the same as Equinox gyms. I’m unfortunately allergic to them, so that was a minor drawback for me—but certainly not a dealbreaker.
A special shoutout to the clever use of digital tools and bots for guest services, which made things even more seamless. And again, deepest thanks to the woman who checked me in—she was a true standout in an already exceptional stay.