2/10 糟糕
todd
与家人出行, 带宠物出行
2025 年 10 月 8 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
When we checked in, we were greeted with a roach on the floor and the room smelled like an ashtray. Then we noticed a second roach on the bed. We moved to another room and told it was aWhen we checked in, we were greeted with a roach on the floor and the room smelled like an ashtray then we noticed a second roach on the bed. We moved to another room and told it was a premium room and it would be a $30 up charge. Then we got in a bathtub that look like someone had rebuilt a motor in it to find out there’s no hot water. We called the front desk and we’re told we have to let the water run for 45 minutes before it gets warm. I called red roof corporate. They wanted a video of the cold water. The laminate floor I don’t think has been mopped since it was put in abandoned cars in the parking lot and the owner our manager that we try to speak to new little to no English.
One customer was in the parking lot and said they would rather sleep in their car. Granted I know this is a bargain, lower end hotel chain but how can you wash your sheets and your linens without hot water? I made a complaint to Delaware health department..
todd
2025 年 10 月入住 5 晚