Front desk clerk was very friendly and knowledgeable-- top marks for him. The room was clean and comfortable. My only complaints are that there were a few bugs in the bathroom-- who I rehomed outside-- the showerhead was poor (or maybe it was the water pressure) and I couldn't get the water above lukewarm one morning, and there was no shampoo in the holder. Overall, though, these are minor issues, and the stay was generally clean, comfortable, and lovely.