This hotel is highly overrated and does not offer value for the price charged. Parking costs an additional $19 per day and is located off-site in a public lot, which is both inconvenient and expensive. There are no complimentary water bottles provided, requiring guests to purchase their own. It's puzzling that a coffee machine and pods are supplied, yet no water is available to use with them. The bed sheets looked worn and somewhat dirty, and they weren’t properly tucked in. Despite being advertised as a water-view room, the view was minimal—mostly obscured, with airport lights visible from the bed rather than any meaningful water scenery. Breakfast is not included and comes with an extra charge. The television lacks streaming services such as Netflix and offers very few channels. Overall, the hotel feels outdated, and there are better options in Windsor that provide more amenities, better service, and more reasonable prices. While its riverside downtown location is a plus, it alone doesn't justify the high cost. Improvements in service or a reduction in price are definitely needed.