4/10
Was asked if I wanted to upgrade to a newly renovated suite with wood floors for an extra $20. The floor was laminate which caused echos and the lighting was so bright that it felt more like a work space than a hotel room. The TV in the sitting area wasn’t working properly, which was replaced when reported. To top it all off, construction started on an adjacent room after 8am when our 1yr old had just gone to back to sleep. When brought up at checkout, I was told “oh sorry for that”, and still charged the extra $20. Find a different hotel.
Michael
2025 年 5 月入住 1 晚