When I arrived at the hotel, there was no room for me as the hotel was overbooked. The receptionist acted like it was a great inconvenience for her that I showed up to stay at the hotel that I booked a month in advance and paid up front. Really?!? Terrible behavior by the hotel receptionist. I guess she was annoyed that she had to get off her phone to deal with a customer.
Christine
2025 年 5 月入住 1 晚
10/10 超赞
Laurie
与配偶出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Very nice and clean
Laurie
2025 年 4 月入住 3 晚
8/10 还可以
Ashok
2025 年 4 月 9 日
Ashok
2025 年 4 月入住 3 晚
6/10 一般
Katherine
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施
This hotel is fine. I love the high ceilings and the fact that it's a converted space. But the AC didn't work well. I had it set at 68 and it could only make it down to 76 so the room was a little swampy. The staff was friendly. Our bed was made with the bottom sheet leaving a foot of mattress cover exposed at the top - weird and uncomfortable. The location was good. Parking was expensive. I'll choose another place next time.
Katherine
2025 年 4 月入住 2 晚
8/10 还可以
Tara,Naples
与配偶出行, 商务旅客
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean and has a nice bar/restaurant. It’s walkable to several other dining options and breweries. Staff were nice and check-in was easy.
Tara
2025 年 4 月入住 1 晚
10/10 超赞
Laura
与家人出行
2025 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really cool art deco building in downtown WS.
Laura
2025 年 3 月入住 1 晚
6/10 一般
Heather
与家人出行
2025 年 3 月 12 日
满意:员工和服务
Our first room want that clean and the power went out on 1/2 the room so we had to change rooms at 11 at night. Oddly, the second room was much more comfortable🤔 The staff was friendly for the most part though the valley was difficult to manage. Also, there is no basket between 11pm and 6am. Make bite of that
Heather
2025 年 3 月入住 4 晚
2/10 糟糕
Diamond
2025 年 3 月 4 日
不满意:清洁度、员工和服务、住宿条件和设施
Diamond
2025 年 3 月入住 1 晚
8/10 还可以
Ray
2025 年 2 月 21 日
Ray
2025 年 2 月入住 1 晚
10/10 超赞
真实旅客
2025 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I had a great stay! Maria was the star of the show! Amazing customer service from start to finish. She made me feel very comfortable and safe. I also enjoyed the room service. It has a nice restaurant/bar area in the lobby. My room was so clean and nice. The bed was very firm which I loved. Within walking distance of a lot of great shops/restaurants. FYI there is no fridge in the room to keep food or drinks and there is also no microwave in the room to heat food.
真实旅客
2025 年 2 月入住 2 晚
10/10 超赞
Tabitha
与家人出行
2025 年 1 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Latasha was great. She helped us find the perfect room for my daughter’s birthday!
Tabitha
2025 年 1 月入住 1 晚
10/10 超赞
Stephanie
2025 年 1 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stephanie
2024 年 12 月入住 1 晚
10/10 超赞
Jedediah
2025 年 1 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Decent room, good location, SUPER FRIENDLY STAFF!
Jedediah
2025 年 1 月入住 1 晚
10/10 超赞
David
2024 年 12 月 27 日
David
2024 年 12 月入住 1 晚
10/10 超赞
Tiana
2024 年 12 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Tiana
2024 年 12 月入住 1 晚
10/10 超赞
Victor
与家人出行
2024 年 12 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent experience, friendly staff, quiet stay, good location, lively lobby with nice work areas.
Victor
2024 年 12 月入住 7 晚
10/10 超赞
Paola
与家人出行
2024 年 12 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Must stop when going to our beach vacations
Coming to Indigo is a nice experience, staff is friendly and room are clean.
Paola
2024 年 12 月入住 1 晚
10/10 超赞
Rachel
2024 年 11 月 18 日
Rachel
2024 年 11 月入住 1 晚
4/10 很差
Danielle
2024 年 11 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
The property was great , but I am not a fan of their Saturday night dance club which can be heard all the way up to the 4th floor all night until 3am .
Danielle
2024 年 11 月入住 3 晚
10/10 超赞
Helen
与家人出行
2024 年 11 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Helen
2024 年 8 月入住 3 晚
6/10 一般
Jessica
2024 年 11 月 4 日
满意:清洁度
不满意:员工和服务
Jessica
2024 年 10 月入住 3 晚
6/10 一般
SANDRA
团体旅客
2024 年 10 月 27 日
不满意:员工和服务,清洁度
Disappointing
We reserved a handicapped room. Did not get that. Offered to change it later but at this point it was only a stay for a day and a half. We were not given fresh towels nor was the coffe e maker working. The beds were very comfortable. The restaurant was very good and the staff very friendly. At the price of the room we expected better care of that. Would not recommend nor would I go back.
SANDRA
2024 年 10 月入住 2 晚
6/10 一般
Mary
与家人出行
2024 年 10 月 25 日
不满意:清洁度
The floor was sticky and had spilled coffee stuck to the ground. The rug was worn. The curtain did not open because the mechanism was broken and the grout in the bathroom was filthy
Mary
2024 年 10 月入住 1 晚
8/10 还可以
Amy
团体旅客
2024 年 10 月 22 日
Good buffet breakfast
Amy
2024 年 10 月入住 1 晚
8/10 还可以
Caitlin
与家人出行
2024 年 10 月 13 日
Parking was very limited in the area and valet had to use street parking for enough spaces.
There was some dust in the corners of the room.
The valet link sent to my phone didn't allow me to order my car in the morning so I walked down at 6:05am, but they weren't around. I waited a few minutes and they returned for their regular hours of 6am-11pm.
The stay was fine, but I wouldn't choose this hotel again since it wasn't the best overall experience, but maybe common for a downtown Winston-Salem hote.