2/10 糟糕
Ashley
与家人及幼儿出行
2025 年 6 月 4 日
不满意：清洁度、服务设施、住宿条件和设施
The photos in the listing are not what you will arrive to. It’s disgusting. When we arrived after our 9 hour drive, the home was not properly cleaned. Sheets were scattered about. There were multiple palmetto bugs crawling around the property and I realize that it’s part of the area, but a good pest control protocol would minimize their entry into the house. The bed wasn’t made, the garbage was not taken out, and the pool is not swim worthy….which was the reason I booked this property with my kids. We immediately left and checked into a hotel. Two days after I contacted the contact for the property I received an email stating the cleaner’s husband passed away unexpectedly and couldn’t finish the property. I have a rental property and know that a properly managed property have inspections after cleaners to make sure the property is ready to receive guests. I’m currently still waiting to receive my refund.
Ashley
2025 年 5 月入住 3 晚