吴中水疗(Spa)酒店

“总体环境和居住舒适度都不错。 附近就是太湖，晨跑很舒服。 早餐总体可以，但是缺乏本地特色。 唯一的问题是酒店隔壁客房有人抽烟，导致房价烟味。 ”

“员工都很友善，游泳池水质很不错。早饭也很好。不知道是不是因为突然降温，公共空间温度有点过低了。”

“交通不便外，其餘都非常好”

“My room is stinky and noisy. There is a machine turning on all day. Food smell all around my room. Disastrous. Using the brand Sheraton doesnt mean quality. The restaurant does not have much food available. Have 4 bottles of black pepper but no salt. Black pepper only 10% filled. It is very impolite to ask us to pay at the start of the main course and I had to turn down. This was annoying and I expect better for a 5* hotel. Terrible experience. Staff training is needed.”

“Excellent service after setting up the we chat communication. Very helpful nice staff. ”

“打掃衛生非常不行 很明顯看出沒有換床單 連上一個客人在床上吃的紫菜碎都可以留下來 自助餐食物也太少了”

“明明空調沒壞，卻設定令人不舒適的溫度，房內設定根本沒用！”

“一座極具代表性的高級湖邊酒店，位置於太湖的月亮灣，附近有很多美食，酒店在夜間配合周邊的燈飾更為漂亮。內部設施中規中矩，需感覺豪華，只是電視机尺寸較為過時，早餐極為豐富，服務員態度親切。”