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埃克斯卡雷特生态公园假日公园酒店推荐

“ Booked this property last minute, got on a flight down there, took a taxi to the property only to find out they canceled the reservation. I never received any notification and it took me contacting them to have them tell me they cancelled it. Here we stand, a family of 5 with no place to stay. Had to take a taxi back to the airport and get booked on the soonest flight back home. I would not recommend staying here, and Expedia was no help either, all they said was “sorry for the inconvenience”. ”

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埃克斯卡雷特生态公园假日公园酒店信息

住客点评数
住宿	8,751
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埃克斯卡雷特生态公园酒店的最新点评

4/5 好

"酒店环境不错，餐厅食物好吃，选择多样化，餐厅服务好。游玩选项多。不足：提前告知酒店结婚40周年纪念日，但没有给予任何安排。"

来自woodland hills的真实旅客曾入住Xcaret Arte 酒店 – 所有公园 / 所有乐趣全包，仅限成人

2 个月前发布

1/5 糟糕

"This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room' or 'this is the general problem'. The daily activities and restaurants are good but I think the room itself is the basic of which the problem and technicians visits, really bother our holiday mood."

一位真实旅客曾入住伊施卡瑞特度假村西方酒店 - 全包式

6 个月前发布