Hotel room was quite new and clean. But, some basic facilities were not functioned well. I ‘d suggest to check basic facilities more frequency.
Receptionists are polite.
winson
2018 年 8 月入住 4 晚
10/10 超赞
Yunghsiang
2018 年 8 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很好的酒店
住得很舒适,服务也非常好。早餐丰富,唯一缺点是大部分菜都是辣的。
Yunghsiang
2018 年 7 月入住 11 晚
8/10 还可以
真实旅客
2018 年 4 月 27 日
满意:员工和服务、住宿条件和设施、客房舒适度
Room ok, but food and services not good enough
location is good. nearby have a shopping mall.
room spacious.
Services manner is so so. Only one reception at the counter, but she keep on answering the phone over 5 mins ignoring me standing in front of her. Seldom choices of the breakfast. Food presentation is not good and dirty. Table not clean up immediately.
Such a great experience! The location is fantastic—I could walk to the Giant Wild Goose Pagoda and Datang Everbright City. There’s also a mall next door with plenty of food and drink options. The hotel room is well-equipped, and the in-unit all-in-one washer/dryer is a great convenience. The walk-in shower and separate bathtub add to the comfort. Since a room key is required for the elevator, I felt safe leaving my electronics in the room while exploring the city. All the staff members were courteous and helpful, greeting me every time they saw me. I truly enjoyed my stay.
Steven
2025 年 3 月入住 15 晚
10/10 超赞
Murim
与家人出行
2025 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice experience!
The Somerset Xian is in a nice location, with short distance from goose towers and the city castle. Also close to a modern shopping mall. The staffs were kind and friendly. Diego spoke good English and very helpful. We stayed in a suite room and it was large and clean. Strongly recommended!