Excellent staff
Great room cleanness and condition, Taking into account of its 300 years history
Fair price for the add-on dinner for a japanese dinner
Visited this hotel for two night, different dinner each night
Good place to stay when you visit Zao for Onsen and snowsport!
This is a beautiful old facility. Taxi or bus from train station. An uphill walk from bus station or about $50 taxi. We visitors in January. Icy steps! The staff was great to carry luggage up to room!
Chucky was so nice and helpful. Ask to see his photos from his hometown!
Stephen
2025 年 1 月入住 1 晚
10/10 超赞
Jillian
与配偶出行
2025 年 1 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My boyfriend and I had an incredible stay at this ryokan in January of 2025. The property was very beautiful and well maintained! The onsen were excellent as well, once you got the hang of onsen etiquette. The ryokan is also situated near the base of Zao ski resort so you can walk over there for a day of skiing followed by a nice warm soak in the onsen! Additionally the breakfast and dinner experiences were incredible, everything was delicious and my boyfriend's food allergies were taken into account, and there was always an alternative for him (i.e., shrimp was replaced with fish). Can't recommend staying here enough, it was an incredible experience.