I got upgrade to facing the lake, the view is good. But hotel location is not in the center of city. Other is ok. Buffet breakfast is great, a lot of food.
Well trained staff for polite services, faimilier for Korean style
Clean and tidy environment
Next to the Inya Lake
Lots of choice for breakfast
Hong Ying
2018 年 1 月入住 6 晚
10/10 超赞
hanwai
2017 年 12 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
还不错
很漂亮的湖景,早餐棒。
hanwai
2017 年 12 月入住 2 晚
8/10 还可以
hanwai
2017 年 12 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
装修味道
走廊地毯味道很大
hanwai
2017 年 12 月入住 1 晚
2/10 糟糕
Jimmy,HK
2017 年 9 月 17 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Terrible Service
Three things
1. At check-in, the lady pleasantly told us that the hotel upgraded us for free. We were delighted at first, but then i checked my phone and it was exactly the same type of room I booked. When I asked her about it, she made up some random excuse about how this is the only available room.
2. Unhappy about the situation i came down after I checkedin again to ask about upgrade options. The female manager again told me that they had upgraded my room. After I showed her my phone there was an uncomfortable silence. I asked about upgrade options and she said took 10 minutes to understand that I am willing to pay to upgrade the room.
3. We had two drinks by the pool. The hotel had some special where taking photo of the picture uploaded below entitles to 30%. When we asked about it, the same manager lady said it doesn't apply to drinks. The picture uploaded below clearly states BBQ & Bar and did not mention anything about not including drinks.
Although we are actually talking about a small amount of money and the fact that the rest of the hotel was very nice and new, the terrible service just ruined the whole experience for me and my fiance. Will lodge a formal complaint with the hotel
Jimmy
2017 年 9 月入住 1 晚
10/10 超赞
Myo
团体旅客
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome stuff and great place to stay.
Myo
2025 年 3 月入住 5 晚
10/10 超赞
Calum,Mooloolaba
商务旅客
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff, clean friendly hotel. Nice views over the lake. Very safe.