It was hard for international to get a hold of virtual check in. Phone number for emergency, but we don't have a way to call. We got locked out, unable to reach an alive person. Messaged via Expedia, no response.
finally we were able to figure out the code to get in. Everything was in Japanese.
The poeple were lovely the place was nice and quiet. It was a good size.
We absolutely loved it. I would highly recommend anyone visiting yokohama to stay here.