Very very lovely. And the staff super helpful and nice. The breakfast is very nice too
TANG King
2025 年 3 月入住 1 晚
10/10
queit and almost 10 mins walk to all the attractions
TIANHAO
2024 年 11 月入住 1 晚
8/10
The only thing was the disabled toilet in the hotel lobby it was very small and needed a lot of work doing to it the door was nearly falling off and in my room there was mould on the ceiling that was off putting
wendy
2025 年 5 月入住 1 晚
8/10
Really nice hotel, staff were helpful and friendly!
Jennifer
2025 年 5 月入住 1 晚
10/10
Lovely hotel, very comfortable bed. Bathroom a little dated but functional. Staff were superb and breakfast was good.
Lorraine
2025 年 5 月入住 1 晚
10/10
Peter
2025 年 4 月入住 2 晚
8/10
Joanne
2025 年 4 月入住 3 晚
10/10
From my room's window I had the most beautiful of York Minster! The train station is a short, flat walk away. York Minster is less than 5 mins away and The Shambles was less than 10 mins. The room was quite comfortable, the breakfast was very hearty. I will be staying here again!!
Paula
2025 年 4 月入住 2 晚
6/10
The room had some weird spill spots that hadn’t been cleaned and only a little bit of toilet paper. Not enough towels for a double room. Had to call down to get extra bedding and it took 5 phone calls over several hours to finally get them. However , the staff overall was pleasant and kind. And the beds and bathroom were clean. Great location! Beautiful view and atmosphere. Will likely stay again for location.
Angela
2025 年 4 月入住 2 晚
8/10
Staff very friendly and helpful. Great location. The wood floor was loud at night when someone walks
Tuan
2025 年 4 月入住 1 晚
8/10
We had avery nice time
Paul
2025 年 4 月入住 3 晚
6/10
The toilet did not flush in our room. Basic amenities I would have considered standard. Saddened that a treat for my mum was Sub Standard. Not the usual Hilton experience I have had elsewhere.
Danielle
2025 年 3 月入住 1 晚
4/10
I stayed for my 40th birthday and i was really unhappy with my stay.
Upon entering the room, the vanity table was broken and the table top was flaking away exposing the MDF. The wardrobe had mis-matching handles. The divan base had stains on and the night switch wasnt working. The chair had stains all over it.
In the bathroom the towel holder was broken off, the bath leaked, the base of the bath was filthy and broken. The sink was dirty with the cold sign missing off the tap. I have pictures of it all.
I think that its terrible that we were put in a room so bad in the first place.
We did complain and the receptionist spoke to managment who knocked some money off, but it really spoilt things as we were only there for 1 nite.
Management didnt come to speak to us and didnt seem concerned about the long list of faults.
For a hotel that has such a good reputation, i definitely wouldnt recommend and would not stay there again.
Jade
2025 年 3 月入住 1 晚
8/10
Rintaro
2025 年 3 月入住 1 晚
8/10
Was let down by room service not answering and the app wouldn’t work, was babysitting so couldn’t leave the room 😢 Breakfast was really nice, good location l, friendly staff and room was prettty good - the suite does need redecorating though.
Tobin
2025 年 3 月入住 1 晚
8/10
Alison
2025 年 3 月入住 3 晚
8/10
The first room I slept in for one night was on ground floor bed 3 feet away from pavement it was surreal felt like there was people in the room and 3 lanes of traffic couldn’t sleep it was very dated and carpet was filthy.
I spoke to Hazel who was brilliant she upgraded my room and the second night was far more pleasant. I don’t think Room 70 should be used or if it is customers should be warned of limitations.
Nigel
2025 年 3 月入住 2 晚
10/10
Me and my husband stayed here for our 10th wedding anniversary. The hotel is beautiful the staff are very friendly and helpful. Close to the centre.
Toni
2025 年 3 月入住 1 晚
10/10
Nicholas
2025 年 2 月入住 3 晚
8/10
Enjoyable stay. Pleasant hotel in good walking distance from train station and the city centre. Bar area nice whilst waiting to check into room
Louise
2025 年 2 月入住 1 晚
10/10
Liz
2024 年 11 月入住 1 晚
10/10
Elizabeth
2025 年 2 月入住 3 晚
6/10
Disappointing room. Small, thin bed covers, curtains didn’t close properly so room could be seen by anyone in the car park. No tv remote, broken batch plug…. I know it’s York, but not great value for money.
Chris
2025 年 2 月入住 1 晚
8/10
Comfortable family room/suite (57) but it was very cold, lots of heaters in the room but quite noisy and took a while to kick in. All staff very friendly and helpful.