Good:
The hotel is well located and impressive in its public areas.
All the staff are friendly and polite
The breakfast is very good
Not so good:
The room itself was not too impressive. The room was stuffy, safe didn’t work, and the shower was a trickle.
Overall location 10 out of 10 so if you are out and about exploring York all day and arriving/departing by train it would be good choice. If you want to relax in your room then I would recommend a different room category or another hotel.
Mark
2023 年 8 月入住 2 晚
8/10 还可以
Danny S W
2023 年 7 月 24 日
Danny S W
2023 年 7 月入住 4 晚
10/10 超赞
Ying-ting
2023 年 1 月 30 日
Ying-ting
2023 年 1 月入住 1 晚
8/10 还可以
SHUM
2023 年 1 月 3 日
满意:清洁度、员工和服务、客房舒适度
Comfortable and Convenient Hotel
Our stay in the hotel was comfortable and the hotel is located just adjacent to the train station. The breakfast is great. Yet the room may need some renovation as it actually getting old.
During check-in, we were informed to pay for the hotel, which we already paid during the booking, but it was rectified once we spoke to the hotel staff during check-out.
SHUM
2022 年 12 月入住 1 晚
10/10 超赞
WILLIAM
与配偶出行
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
gorgeous property , great service
WILLIAM
2025 年 4 月入住 1 晚
10/10 超赞
Andrea
与配偶出行
2025 年 5 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay. Beautiful building and a beautiful room. It’s attached to the train station, so dropping off your luggage is a breeze and you can get to exploring right away. It’s only minutes to walk to the Shambles or explore the wall around the city. The bed was super comfortable which nice after a long day of walking. We would highly recommend staying here if you are planning a visit to York.
Andrea
2025 年 5 月入住 2 晚
10/10 超赞
Debi
2025 年 5 月 27 日
LOCATION! If traveling by train, so convenient just steps from the station but once there you don’t even notice the station. Exquisite hotel and grounds just a stroll from the walled city. The location out of the walled city is much calmer and relaxing.
Debi
2025 年 5 月入住 1 晚
10/10 超赞
victoria
2025 年 5 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Lots of atmosphere and very convenient. It is a grand old hotel well modernised. Enjoyed our stay.
victoria
2025 年 5 月入住 1 晚
10/10 超赞
Rachel
商务旅客
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Really good
Rachel
2025 年 5 月入住 1 晚
8/10 还可以
Sajith
与家人出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施
Everything is good except the WiFi. Be prepared with your own data plan as there is no WiFi inside the room. I stayed in 2nd floor in a Junior Suite in the main building, so if no stable WiFi for the suites in the main building, don't expect it to work elsewhere.
Sajith
2025 年 5 月入住 4 晚
10/10 超赞
VICKI
与配偶出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel, close to town, pleasant staff.
VICKI
2025 年 5 月入住 1 晚
8/10 还可以
Nancy
与配偶出行
2025 年 5 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Convenient to train and town. Nice common area. Good dining and breakfast.
Nancy
2025 年 4 月入住 1 晚
10/10 超赞
Richard
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was really well located with excellent facilities
Richard
2025 年 5 月入住 2 晚
2/10 糟糕
Leanne
与家人出行
2025 年 5 月 13 日
不满意:清洁度、服务设施、住宿条件和设施
This property was dirty and lacked the wow factor which is expected. It was dirty unclean and overall lacked the love and attention needed to upkeep the property. I will never return and am highly displeased with not only the service but the property and management.
Leanne
2025 年 5 月入住 2 晚
10/10 超赞
Mary Kris
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
This a beautiful hotel
Mary Kris
2025 年 5 月入住 1 晚
10/10 超赞
Lord Philip
商务旅客
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rather grand building, ideally situated for station and walking distance to historic York.
Lord Philip
2025 年 5 月入住 1 晚
4/10 很差
martin
2025 年 5 月 5 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The general condition of the property and rooms was below average
Not what we expected from the on line ratings and reviews
martin
2025 年 5 月入住 2 晚
8/10 还可以
leonor heleno
商务旅客
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel! It is amazing to be able to stay for a couple of nights. I just found that the oom temperature could not be controlled, and the shower was a little broken,
Otherwise, all was perfect!
leonor heleno
2025 年 4 月入住 2 晚
4/10 很差
JACQUELINE MARY
与配偶出行
2025 年 5 月 2 日
满意:员工和服务,清洁度
Bed uncomfortable and very small as were the pillows.
JACQUELINE MARY
2025 年 4 月入住 1 晚
10/10 超赞
Burl
与家人出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a lovely time.
Burl
2025 年 4 月入住 1 晚
8/10 还可以
Emma
与配偶出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay. The room was clean although we had a disabled suite, which meant the shower was too low and as a result flooded the bathroom. Overall it was very good though and we would happily stay again.
Emma
2025 年 4 月入住 2 晚
10/10 超赞
Ainsley
与配偶出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An incredible property and an incredible experience. We loved our stay at this historic hotel. 10/10 recommend! Based in a super accessible location to the train station, medieval wall and the town!
Ainsley
2025 年 4 月入住 2 晚
10/10 超赞
Lynn
团体旅客
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful building, the rooms are spotless and the staff are friendly and efficient.
There is a bit of noise from the train station next door but that also means it is very convenient for travellers
Lynn
2025 年 4 月入住 1 晚
6/10 一般
Paul
与配偶出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Hotel was lovely.Spa wasn’t very good at steam room and bubble tub wasn’t working and we were looking forward so much to it.Our toilet was blocked aswell not good but they came quick to sort it.I will be putting a full review on trip advisor and some of it won’t be good