This hotel should not be 5*. It is outdated, run down and doesn’t have 5* service, some staff are rude, unfriendly, badly managed, should change management perhaps Kempinski group could help.
No water is supplied, when asked we are told tap water is drinkable. We used 1 glass to drink water from the bathroom tap for 4 days, glass wasn’t replaced or washed at all. When our bed linen was changed, they didn’t change 2 pillow cases.
There was no toothbrush, toothpaste, shaving blades ect, there were only 2 ear buds, one makeup pad, shower cap.
Not a large selection for breakfast.
Only thing going for it is its historical value.
Do not recommend it and will not be staying here again.