The hotel shuttle was broken for the pick up at train station so the staff asked us ride taxi and the hotel will pay the service later. However, we rode the taxi that was not payable by the hotel. The hotel should arrange the taxi and tell the guest which taxi instead of asking guest to find taxi themselves.
Vicky
2019 年 9 月入住 2 晚
10/10 超赞
Ching I
2018 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ching I
10/10 超赞
Oi Yi
2018 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A hotel located in quite area
Hotel Matthiol is located in a quiet area which takes around 15 mintues by the hotel shuttle bus. We have the fondue for dinner inside an outdoor transparent tent which is very special and romantic. The service of the staff is excellent. It takes around 10 mins walk from the hotel to the downtown and cable car to the Matterhorn. The view from the balcony of our room is just fine since it’s not facing to the Matterhorn. The only required improvement is the water leakage problem of the shower area.
Besides I found lipstick print on the glass, everything is perfect.
House keeping service have to improve for 4-star hotel
Location is far from train station but free shuttle provided.
真实旅客
2017 年 7 月入住 1 晚
10/10 超赞
Fifi,Taiwan
2014 年 7 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常棒的飯店
設施豪華、住房舒適,可惜到景點較遠,不方便~
Fifi
10/10 超赞
Jacqueline
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Jacqueline
10/10 超赞
Michael
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful small hotel!!
Michael
2025 年 4 月入住 2 晚
10/10 超赞
Kyle
2025 年 3 月 30 日
Kyle
2025 年 3 月入住 3 晚
10/10 超赞
Stephen
2025 年 3 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
…
Stephen
2025 年 2 月入住 2 晚
10/10 超赞
Jorge,Arcos De La Frontera
与家人出行
2025 年 2 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is magnificent. The views are great. The decoration is very nice. All the staff is extremely friendly. I recommend this place very much. Zermat is beautiful and this property is wonderful.
Jorge
2025 年 2 月入住 4 晚
10/10 超赞
Zisan
团体旅客
2025 年 2 月 14 日
满意:员工和服务、服务设施、住宿条件和设施
Friendly staff
Zisan
2025 年 1 月入住 3 晚
10/10 超赞
Raymond,Boynton Beach
2025 年 2 月 12 日
满意:清洁度
Raymond
2025 年 1 月入住 4 晚
8/10 还可以
David,Las Vegas
与配偶出行
2025 年 2 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is the nicest I've ever stayed in, but is very far from the city center. It is also further from the ski lifts than advertised by quite a bit.
David
2025 年 2 月入住 3 晚
10/10 超赞
Rosemary
2025 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A wonderful Getaway. Exceptional Staff.
It was a wonderful stay. The breakfast was outstanding. The staff were helpful, friendly and always with a smile. They made the stay that much more special and the reason for the 5 stars. The only issue was this noise in the pipes in the room. I assume when someone else flushed a toilet.
Rosemary
2025 年 2 月入住 3 晚
10/10 超赞
Jerome
团体旅客
2025 年 1 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Je recommande cet hôtel ! Le staff est super sympa et l’emplacement est magnifique ! Il y a un jacuzzi et des bains de boue !
Jerome
2025 年 1 月入住 4 晚
10/10 超赞
Ingrid Claire
与家人出行
2024 年 12 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Inconvenient location
Ingrid Claire
2024 年 12 月入住 7 晚
10/10 超赞
Melanie
与配偶出行
2024 年 12 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service! The staff were all very accommodating and helpful. Nice breakfast. Clean, comfortable bedding.
Melanie
2024 年 12 月入住 3 晚
10/10 超赞
Anthony
与配偶出行
2024 年 12 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Everything here was perfect, from the room to the service. Not one complaint. Thank you.
Anthony
2024 年 12 月入住 3 晚
10/10 超赞
Shifra
与配偶出行
2024 年 12 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great trip!
Shifra
2024 年 12 月入住 5 晚
10/10 超赞
Patrick,Lake City
2024 年 10 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff super kind and helpful, great dining, beautiful view of the Matterhorn, great room well appointed and clean. Wonderful time in Zermatt!