张家口家庭式酒店

“家人过生日，酒店工作人员得知后，帮我们布置了房间，还送了生日蛋糕，贴心写了生日祝福贺卡，服务周到热情。房间很舒适。温泉也很棒。尤其感谢客服艾玛，随时帮我们沟通协调，很热心。让我们度过了一个愉快的假期。以后有机会 ，希望还可以入住，再次感谢！”

“It is 20 min from Great Wall of China; but around there is no restaurant. We ate restaurant inside hotel, food is good; also breakfast buffet is the best. Staffs are friendly but no English speaking, we used google translator. Great hotel, strongly recommend if you want to go Great Wall of China ”

“非常好 ”

“Check in was ok although a long line with only 2 ppl in front desk. It was prepaid w/double breakfast but the next day the breakfast site could not find my record so the bill was sent to my room. Later then I received a call from front desk to ask how to pay the room fee etc. I replied it was prepaid and then I sent my receipt to front desk, then front desk said they need to verify with if I need to pay or not with financial dept to check if they receive fund or not. No information was replied……