The hotel front desk receptionists are not well trained to provide good customer service. We had to be charged for the mistake they made for the so call two " missing" room cards. We had a total of 22 rooms as a group of people staying there checking in and out at different time. The front desk did not pay any attention of our reservation as how many stay in which room for how long. This is the reason why we we're blamed. They did not want to hear our explanation either.
Grace K
8/10 还可以
CHEUNG
2018年02月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy stay!
the hotel is tidy, care of customers, staffs are friendly, nice scenery around the river of the hotel, free breakfast that is fairly enough, overall lower costs & comfort. However, rooms face inner street are relatively noisy of cars.
CHEUNG
10/10 超赞
Bengt
2017年12月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice hotel!
Absolutly nothing to complain here! Just a very good hotel at the best of prices.
Bengt
2017 年 12 月入住 2 晚
10/10 超赞
Boni,BR
2015年08月23日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Hotel muito aconchegante, limpo e com certo luxo. Único problemas foi com a língua inglesa na recepção. No mais, excelente!!