General comments for my stays in the past week. The service was good. However, the Room facilities and cleanliness needs to be lift up immediately.
1. Stains and hair found on the sofa.
2. Wine cellar ventilation fan was noisy which woke me up during the night on my 1st stay.
3. Toilet bowl cover loosened.
4. Stains and hair found in a towel.
5. Curtains in the bathroom was dirty.
6. Basin was stained
7. Hair dryer was very dirty and dusty.
8. Stain found on the bed board.
9. There are screw holes in the bathroom wall that were not finished.
Alan
2023 年 5 月入住 1 晚
6/10 一般
Alan
2023 年 4 月 30 日
Alan
2023 年 4 月入住 2 晚
10/10 超赞
Cherub,Hong Kong
与家人出行
2020 年 1 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staffs are very friendly and helpful providing suggestions for restaurants and place to go. The room is spacious and the breakfast is also nice with many selection.
Very nice boutique hotel. Excellent location, good walking distance to visit. Good hotel service and customer experience. Highly recommended.
Eric Tat Wing
2019 年 7 月入住 5 晚
8/10 还可以
Sui Cheung
2019 年 7 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
空調有點嘈
Sui Cheung
2019 年 7 月入住 1 晚
8/10 还可以
Laurie
团体旅客
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is in a great location one street away from the river. There were a lot of dining options nearby and the hotel's terrace was a nice place to have breakfast outside. The room decor included a very large low chair which looked nice but was not very functional. It was in the way more than anything. :) Compared to other places, the hotel breakfast did not have many options to accommodate my dietary restrictions. Hotel staff were nice and very helpful. We were traveling with friends and we enjoyed hanging out in the guest lounge after a day out.
Laurie
2025 年 4 月入住 3 晚
10/10 超赞
Jennifer
2025 年 5 月 6 日
Jennifer
2025 年 5 月入住 3 晚
10/10 超赞
Amit
与家人及幼儿出行
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome location and super friendly staff. The room was great with a nice view of the square and tons of sunshine. Public parking was about half a kilometer away, but I think that’s pretty normal for downtown hotels.
Amit
2025 年 4 月入住 2 晚
10/10 超赞
Tracy
与家人出行
2025 年 5 月 5 日
满意:服务设施,清洁度
Great property and location.
Tracy
2025 年 4 月入住 2 晚
10/10 超赞
Heather
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was perfe tly positioned for us to walk where we needed! Room was comfortable and spacious. Enjoyed our visit!
Heather
2025 年 5 月入住 4 晚
10/10 超赞
Catherine
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel in the old town , excellent location for walking to attractions and riverfront
Arrived early so our room wasn’t ready but were able to access the guest lounge to freshen up and have tea or coffee
Breakfast was very good, lots of options
Nice outdoor area to sit
Room overlooked the street but not noisy
Did have rooms at the back overlooking the courtyard so they would be quiet too
Would recommend this hotel
Catherine
2025 年 4 月入住 2 晚
10/10 超赞
Frederick,Cupertino
2025 年 5 月 2 日
Frederick
2025 年 4 月入住 2 晚
6/10 一般
Ian
2025 年 5 月 2 日
满意:员工和服务,清洁度
不满意:服务设施
Consider your room category as the standard rooms are small but comfortable. Bathrooms are on the older style step-in shower & curtain. My room needed some maintenance plumbing and light bulb replacement. The coffee machine occupy the small desk and no room to work other than moving it into the cupboard with the bar fridge. Some painting maintenance needs to be done to improve the appearance. Breakfast is a basic continental. Location is good and central. With improvements could be rated 4star.
Ian
2025 年 4 月入住 3 晚
10/10 超赞
Mark
与配偶出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful Boutique Hotel in the heart of Old Town Zurich. Incredible restaurants and entertainment literally all within 100 M. If you are a light sleeper may be a challenge because the folks of Zurich party deep into the night. We happened to be there for there celebration of spring which brought added excitement and added noise!!! Wonderful experience overall!!
Mark
2025 年 4 月入住 3 晚
10/10 超赞
Kathryn
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was my perfect hotel. We arrived early after an overnight flight, and we were provided with a comfortable lounge area. The room was a nice size, clean, and set up well for travelers. The staff was incredibly nice and helpful, going above and beyond. The location was excellent for accessing all of Zurich's sights.
Kathryn
2025 年 4 月入住 1 晚
10/10 超赞
Tracy
与家人及幼儿出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel and location
Tracy
2025 年 4 月入住 3 晚
10/10 超赞
Robert
与配偶出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly, helpful staff. Clean and quite comfortable. Great location. Breakfast was tasty and complete.
Robert
2025 年 4 月入住 2 晚
10/10 超赞
Deja
与家人出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s Local
Deja
2025 年 3 月入住 8 晚
10/10 超赞
Barbara
2025 年 4 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
The location's location is perfect. The arrival staff were fabulous! they provided suggestions for dining, a map with a few suggested sightseeing spots. The breakfast buffet is beautifuuly laid out and had many wonderful choices. If I had to criticize anything, we were surprised that they did not provide a fresh bottle of water the second day, and replace our glasses. But no big deal; we could have asked and just drank tap water. LOVED it !
Barbara
2025 年 4 月入住 2 晚
10/10 超赞
Tanya
与家人出行
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great little hotel in the centre of the Old Town right on the square. A little noisy at night on the weekends as people exit bars, but that’s to be expected. There was a lot of street construction going on all over Old Town unfortunately, but it was fine.
The private living room type lounge was really nice to have to pop in for a coffee or a drink, and the breakfast room was lovely. Beautiful breakfast each day and the staff was so lovely!
Tanya
2025 年 3 月入住 4 晚
8/10 还可以
Kirsti Joanne
与配偶出行
2025 年 4 月 8 日
满意:清洁度、员工和服务、服务设施
Lovely hotel, room needs updating in terms of decor, repairs etc