斯涅乐市 住宿等级：1酒店,

“I booked the room 2 days before and was promised two beds. First night I was there he said my reservation doesn’t exist I showed him that I paid and showed the itinerary to him he disagreed. Finally gave me a room claiming it’s the only one and the room was freezing I go back to him and he said the heat doesn’t work I’ll switch your room in the morning and I had no where to go it was 4am. The next day they gave me another room. The second room the blankets were torn and had holes in them. The……