“Front desk staff were very accommodating. There is always a law enforcement officer that roams the area and are extending help of the best places to visit while you are in Atlanta.”
“The property was exactly as pictured in the photos. The view from the high rise balcony was amazing. It was extremely comfortable for my husband and I & our 2 teen daughters. We had a comfortable bed & private bedroom. The girls had the option of sleeping on the couches or the 2 folding beds. There were plenty of linens, pillows, towels, etc. provided. We enjoyed having the full kitchen & the bigger space than a hotel room. It was great to sit & see & listen to the city in the early mornings……
"The route to the room was confusing and there was no clear guidance. Many guests, like us, kept getting lost and taking the wrong paths over and over again.
The front desk service was excellent. The interior of the hotel rooms, the swimming pool facilities, the bar, etc. all met the standards of a four-star hotel. However, the toilet in the room was not much different from that in a motel. It was rather simple and it seemed that the hotel had run out of funds when it came to decorating the toilets in the rooms."
"First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional.
Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that the room was not cleaned.
Last, I don’t think the staffs in this hotel treat all the guests equally. I’m not comfortable with it.
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