Limasawa Island 住宿等级：2酒店, CNY532 起

“The r00m was not clean the cl0th closet was not clean and had not been clean in some time from topto bottom and there was no toilet set on the toilet in the first room and when i tolld them about it they moved me to another room and the toilet set there was was no good also overall i would not remain this hotel to any one i know and the room do not look like the picture they appetize”

“Our stay in Surigao was absolute bliss!! Although this place is old and has been badly affected by typhoon Odette a couple of years ago and is still undergoing renovations. The location was gold! The staff was extremely helpful and attentive. Its location is in their famous Mabua Pebble Beach, Surigao City, and on the foot of a mountain and with some 300 steps you get the most amazing view. It is also a fishing village and I've spent every night just watching the fishermen on their boats……

“No hot shower. You don’t want to stay in back room (104). Diesel gas smell from large generator right outside room filters in to the room through the ac unit. Even if you are not running it, the fumes still filter in to the room. Had to sleep with head under sheets all night because smell was strong”

“Not a place to stay! Under construction and repair! No Internet, no TV, and most importantly no working toilet. Remove from your listing!”

“Excellent holiday, with not many tourists and excellent snorkelling spots just outside of the beach”

“very out of date no spoons or frocks to eat when we order tack a ways shower works some times and air con too”

“The hotel staff are all confused and unprofessional ! In the web site of the hotel, it says, checkin starts at 8 am (due to early arrivals of boats from the islands), but at 9:30 am we were told that the earliest check in would start at 2 pm! We also had two rooms reserved, but the front desk clerk told us that her paper work shows only one room! She had no computer to check the reservations from Expedia. We were forced to contact Expedia, ask them to send us two separate confirmations to show……

“Overall still excellent experience & services with free Hot Breakfast, ocean view, close to central city. Recommended to others. I understand place/room need to be upgraded. ”

“First of all, we had a hard time finding the address as it was not the exact location as shown in the website. Secondly, i have been calling the number from the website to confirm the exact location and when i got an answer, the lady was so rude-until i asked if it was the hotel’s number, she suddenly changed her tone of voice(so much of customer service/etiquette), then she did not update her email to confirm we booked for 2 family rooms; and lastly, the rooms smelled/reeking of smoke, light……