马关县 住宿等级：2酒店, CNY252 起

“I was pleasantly surprised by the exceptional five-star service at KK Sapa Hotel. The rooms were clean and very comfortable, and the bathroom had great water pressure and temperature, perfect for a hot shower after a long hike. We stayed during Christmas, and the hotel had a wonderful festive atmosphere with beautiful decorations. On Christmas Eve, they offered complimentary mulled wine, gingerbread, and fruits in the lobby for an hour, which I really appreciated. The hotel also has a gym and……

“一個五星級酒店，櫃台接待的表現，不管是check in或check out,都沒有呈現該有的水準。不專業，不專心，更不用說一點熱忱都沒有。反而房務員的表現一流：親切問候,微笑。”

“櫃檯服務人員專業且態度良好”

“Very nice and clean hotel. Front desk staff helped us get a taxi to go to the bus terminal Hanoi. She even called Interbus Line to ensure they will wait for us. Highly recommended!!!”

“We experienced a very decent stay in Sapa Horizon Hotel. Room was spacious. The Fansipan mountain view from the balcony was stunning. The bathroom was equipped with a heater which was a great surprise in the cold weather. We travelled to Sapa by overnight train. The check in time was 1:00pm. This lovely hotel offered a shower room for us at 7:00a.m when we arrived Sapa on the first day and they did the same when we left Sapa in the evening. This was absolutely a very heartwarming arrangement……

“因為氣溫行程全泡湯 但飯店服務撫慰人心 中文服務好細膩貼心 得知恰好是我的生日 #一晚升等行政套房 65平方的房間好自在 山景雖然白霧茫茫 離開市區更加悠閒 免費接駁車很方便 浴室大到有點迷路 床大到還可以劈腿 巧妙結合民族風特色 含早餐也很平價 午餐晚餐也讓人滿意 早餐豐富多樣好吃 有現煮的越南河粉和煎蛋 B1有游泳池和溫水池 好看好拍好紓壓 還可以自費去汗蒸幕 五小時只要越南盾$250 享受喜瑪拉雅海鹽淨化 如此美好的飯店 值得離開市區選擇這裡 絕對不會後悔的喔！ #LadyHillResort #Sapa”

“Breath taking views, friendly staff”

“A big Thank you to the team supervised by a wonderful manager. We had the best time. And when I could not get a bus back to Hanoi, she got it done within minutes. Talking about the hotel, it is 7 minutes walk to Moana and about 12 minutes walk to sunworld. ”