东沟 住宿等级：3酒店, CNY387 起

“• 房務人員不夠專業、不懂的尊重客人 • 尚未退房，接連2位服務人員直接開門入內 • 房務人員逕自入內收拾，並未徵求我的同意，罔顧仍舊躺在床上睡覺的房客的感受 • 逕自收走我放在桌面上包著衣服的毛巾，直接扔進污衣桶裡 • 房間地板四散的碎玻璃，有刺傷危機 • check in 進入房間之後，看到浴室裡有使用過的毛巾沒有收走”

“地下鉄の駅からちょっと遠くて交通は少し不便かな”

“入住時；前台給了不是我預訂的房間；解釋說：房源緊張；房費預定時候就己經全數繳付；即使是房源緊張也不應該是顧客的責任；理應顧客預訂的是甚麼房間就應該給顧客甚麼房間；那裡有貨不對板的道理；最後在我再三強調我；給換回原來預定的房間”

“非常棒的蛮新酒店，服务超棒，房间干净舒服，厕所水力及热水都超强，离巴士站几分钟步程，附近步行约十分钟有很多食馆，但离下马坊地铁站会较远，而且房价蛮贵，幸好透过网上的Hotels.com网订购有特优惠价。”

“好的地方：1.房間潔淨 2.位置不錯 3.佈置雅緻 不足之處：1.房間有點小，活動空間有限 2. 體會不到員工的笑容+用心服務，除了check in check out有交流之外，其他時候基本欠奉，而 且亦欠缺笑容 3.房間的床很軟，而且隔音一般，有待改善”

“The room looked as though it never be cleaned. The maids came in just to replace towels. They didn’t vacuum, didn’t clean up the bathroom, even didn’t take out the garbage until we reminded the lady that there were still garbage. The beds were so old that we felt lying on springs instead of mattresses. All furnitures were poor quality and covered with dust. The bathroom was the worst place. Smudge was all over the vanity. The foot tile was disgusting, its edges darkened with accumulated soils,……