格雷厄姆 住宿等级：3酒店, CNY759 起

“前台冷淡，入住時發現，浴室裡沐浴乳架整個掉落在浴缸裡，塑膠碎片四處飛濺，打電話告知櫃檯時，工作人員語氣冷漠，並提前掛我電話，令人非常無語。隔天下大雨，窗台邊踏腳板滲進雨水，地毯潮濕一片，一樣打電話告知櫃檯希望能送幾條毛巾給我們，讓地毯的水份暫時吸收，阻止繼續蔓延，口頭答應後當晚也沒有送來毛巾，幸好雨勢轉小，沒有釀成更嚴重的危機。住宿當中，房務整理後當天，發現床上的耳機不見，一樣打電話告訴前台，麻煩幫忙問一下房務是否有看到耳機，電話中答覆會再詢問並回電，直到退房也沒有任何消息。最後退房時，櫃檯人員一邊嚼著口香糖，一邊工作，完全不符合星級飯店的門面印象。 雖然飯店很美，房間小但是舒適，但是這樣的服務態度，令人失望，如果不講求溫暖溫度，尚可入住體驗周邊樹林湖泊的美好，但若有問題需要請飯店幫忙，則自求多福。 未來不會再入住喜來登系列飯店，以上為個人經驗分享，希望只是特例，運氣不好的我恰巧碰到。 ”

“It was easy to check in and out and the staff were super friendly ”

“Great place and Tyler at the bar is the best. Great stay, very accommodating and clean. ”

“很舒適環境”

“Great location for the conference, clean and friendly staff. ”

“The “snack” and drinks plus a hot breakfast, hot tub, indoor-outdoor pool, added to the clean hotel with comfortable beds makes this an unbeatable deal. Love Drury Inns!!”

“The staff is great. The rooms are impeccably, immaculate. The hotel is very quiet. My favorite part is staying at Home2 suites in Durham is the awesome breakfast buffet. They have a broad range of healthy options. It’s one of the only times however when I indulge. I love the waffle making station. They have your choice of big waffles or making tiny waffles. They rotate the batter selections. Last time they had blueberry waffle mix, the one before that they had banana bread, waffles It’s the……

“Enjoy staying at this location, the hotel is always clean. The staff is always polite and helpful and the location is super for access to the highway and for lots of shopping.”

“Good”

“Awesome”

“Close to everything ”

“Nice employee and good position for local traffic”