赫德尔米尔斯 住宿等级：3酒店, CNY794 起

“Very clean and Nice Hotel.”

“Good”

“很舒適環境”

“Great customer service from front desk staffs”

“The room was clean. The staff was great. The receptionists were very helpful and answered all our questions. The location was perfect for exploring the city. I highly recommend this hotel for anyone looking for a relaxing and enjoyable stay. ”

“如果你到杜克大学，强烈推荐这家酒店，很新很舒服，客人很多。酒店附近步行距离，有多家餐厅，吃饭非常方便。酒店有自助洗衣房，很适合出门在外的家庭。酒店一楼有收费早餐，不错，每人大概十几刀，要付小费。酒店停车免费。下次到达勒姆一定会继续入住这里。”

“We always stay here when we are in Durham for hospital appointments. This hotel is convenient to the hospitals, eating establishments, gas station, drug store. Not far is grocery also. ”

“We stay at this hotel regularly. It is always insanely clean. The rooms are fabulous. The breakfast is fantastic in the morning and it is geographically convenient to everything.”

“Excellent ”

“前台冷淡，入住時發現，浴室裡沐浴乳架整個掉落在浴缸裡，塑膠碎片四處飛濺，打電話告知櫃檯時，工作人員語氣冷漠，並提前掛我電話，令人非常無語。隔天下大雨，窗台邊踏腳板滲進雨水，地毯潮濕一片，一樣打電話告知櫃檯希望能送幾條毛巾給我們，讓地毯的水份暫時吸收，阻止繼續蔓延，口頭答應後當晚也沒有送來毛巾，幸好雨勢轉小，沒有釀成更嚴重的危機。住宿當中，房務整理後當天，發現床上的耳機不見，一樣打電話告訴前台，麻煩幫忙問一下房務是否有看到耳機，電話中答覆會再詢問並回電，直到退房也沒有任何消息。最後退房時，櫃檯人員一邊嚼著口香糖，一邊工作，完全不符合星級飯店的門面印象。 雖然飯店很美，房間小但是舒適，但是這樣的服務態度，令人失望，如果不講求溫暖溫度，尚可入住體驗周邊樹林湖泊的美好，但若有問題需要請飯店幫忙，則自求多福。 未來不會再入住喜來登系列飯店，以上為個人經驗分享，希望只是特例，運氣不好的我恰巧碰到。 ”

“excellent stay for a trip to DPAC, great restaurants nearby ”

“Friendly staff, clean and comfortable rooms, convenient location”