下游罗 住宿等级：3酒店, CNY249 起

“I would have expected that, being a Hilton hotel, the staff would be more proficient in English. Communication was extremely difficult, as it tends to be throughout China. However, I did expect that at least one staff member would have a sufficient level of English to convey basic ideas. I would suggest that, since they receive guests from all over the world—and English is the most widely spoken language after Chinese—they consider having a greater number of staff members with stronger English……

“the hotel was nice and the customer service was very kind and nice”

“Excellent staff and service. Everything on this trip worked out well. The only issue I had was with the mosquitos. Too many find their way into my unit. After I reported, the staff solved the problem. ”

“1. 服務一般(退房等了老半天, 一推人排隊, 卻只有一位服務員) 2. 早餐一般 3. 住的是非吸菸層卻聞到煙味 ”