玛瑙树林 住宿等级：4酒店, CNY801 起

“Great communication. The House suited our needs well. Very comfortable.”

“Upon arriving at the property, we noticed and were notified about construction being done on the rental unit. We were offered 50% off the rental TOTAL if we decided to stay, a full refund, or to be transferred to another property. We agreed with the office to stay and take the 50% off. A day later we received an email as if the situation was new, saying only a flat $200 "gesture of goodwill" will be offered if we decided to stay. I wrote and called back saying the $200 is under the 50% of……

“Very convenient location near the bottom of the slope close to the Northstar Gondola. We loved the property and little touches, like the snack basket, tea/coffee choices, etc. The view was fun, watching skiers come down the mountain. The best is ski in/out, no packing the car and driving necessary, at the end of a big ski day, it's so nice to be able to just relax.”

“Was good”

“We enjoyed our stay”

“Overall stay is good and lodge is cozy and a large size of kitchen with full utensils to use, which are very convenient. A few things that the management may think to improve: the washer and dryer, especially the dryer is not clean and some dust even coins left inside the dryer. Customer service phone number is not reachable the day after Xmas so there is nobody to answer our questions.”

“We rented the Alpine Manor Retreat for my daughter’s ski birthday weekend. This place is great. Great location. Easy to get to Alpine, Pallisades, Tahoe City or Truckee. Clean. We always like that when we walk in. Responsive communication system. Door code didn’t work at first, but was fixed in less than 5 minutes. ”

“Would be nice to have air conditioning ”

“Great cozy property that feels like home. It’s clearly easy to tell it’s properly taken care of because the owners appear to stay there as well. It’s VERY well located at the resort. Didn’t even need to drive once to the amenities outside the property. Probably the best located spot at Granlibakken”