“We had a small mishap with room assignments, (we were not upset at all, accidents happen) the staff went WAY above and beyond for us. Terrell, inspected the next room to make sure it had been turned over before we got the key to our new room, made sure we were comfortable. The front desk staff were as equally as amazing. For the inconvenience, they comped our parking and gave us a free breakfast even though we were just okay with a new room. If we ever come back to Philadelphia, we will stay……
