琼海 住宿等级：4酒店, CNY511 起

“The staff are very friendly and professional, especially front desk and lobby area, hotel location is perfect for a vacation, lake view is absolutely the best feature. Swimming pool design and hot springs are comfortable, it is a great enjoy to stay here. It will be my first choice in Xinglong. ”

“評分我會比9分半，服務員能解答我所有問題，還有個印度嘅服務員，十分有趣，房間十分整潔，泳池美麗，環境一流，早餐可接受，本人只入住一晚，後來覺得服務及環境十分滿意，所以續一晚，當晚酒店還送我一個果盤，令我覺得酒店十分細心，如果我再有機會來，我一定會再入住，”

“We spent 30 minutes arguing at check in as the staff told us the booking was for one breakfast only (instead of two) per room. We did bring along a hardcopy of our booking and so we showed them. Apparently in China, guests can opt to have breakfast count different from no. of guests.They finally gave two breakfast per room an hour later after checking with their agency in China.”

“It is more like a Chalet than a Hotel. Toilets always over flooded. The bed at Pillow are uncomfortable.The breakfast was Poor”

“先说好订网这个平台真的是让人无语，每次出现问题打电话好久才有客服接通，不知道是怎么和酒店对接的，跑到前台办理入住一个小时多找不到订单，好订网客服连预订部电话都打不通。晚上吃完饭回到酒店沙发，床一屋子虫子，联系前台换房态度极度恶劣！最后主动跑去前台还是让等着，前台人员眼睛看不见么，我们是抱着婴儿带着老人，还一味的让我们等着，从八点发现的虫子，一直到晚上九点多才开始操作换房，没有原来的房型不管你同意不就直接给你换成别的房型没有解释没有商量，前台还拉个脸，这都什么玩意！从入住到换房，前台解决问题效率低，态度恶劣！实在让人太生气！再说早餐，餐厅很小，人多根本就吃不到，都在抢，包子端出来秒光！一次最失败的选择！最差劲的体验！”