员山村 住宿等级：4酒店, CNY315 起

“Hotel beside Metro Stn. Tourist sites are easily accessible from Metro. Excellent breakfast.”

“Very clean”

“行政酒廊咖啡机故障，服务员宁可回复“无法提供咖啡”，也不愿意用行动去解决问题；行政酒廊周一到周三关闭，令人费解；仅限于精美图片的早餐质量实在过于低劣，可颂蛋堡，“没有”，班尼迪克蛋，“没有”，鸡蛋卷呢，“无法提供”，牛肉面，“无法提供，且汤底是羊肉汤”；食材普遍较差，且客人吃完后也没有补充，甚至出现了因鸡蛋吃完，不能提供荷包蛋的场景；下午两点多也无人打扫客房，需要电话催促；作为一家去年开业的酒店，设备已显陈旧，服务意识有待加强，服务态度需要推到重来，这些都不能靠服务员的谦卑以及“抱歉给您不好的体验”等语言来拯救。”

“还不错，虽然酒店老了一些，但设施都还好，大堂比较大，服务人员态度也很好。离木渎镇、天平山都比较近。”

“房間也大，3房3衛的設計很貼心，人多也好分配，房間夠大，客廳、餐廳、廚房的空間也很足夠，整間屋設備、用品齊全，住起來舒適自在，非常適合全家或多位友人一同分享。”

“No show! Hotel com informações errôneas! Não foi possível localiza- lo. Ficava a mais ou menos 50 km do Centro de Suzhou! Um absurdo a falta de melhores informações!”

“房間有煙味”

“New facility located right next to the Old town of Nan Xin. Spacious room filled with traditional style furniture in hard wood. Bathroom equipped with modern shower and faucets. Friendly staff”

“My credit card was charged for the booking although I have selected paying cash at the hotel. At the hotel, the hotel receptionist insisted that I should pay cash even though I showed her my credit card statement that the hotel has already charged me on my credit card. She said I would get the refund for the booking the next day on my credit card - and it never happened even after a week. At first, the hotel didn't even print a bill for my cash payment, but I insisted and they gave me a bill……