湖熟街道 住宿等级：5酒店, CNY416 起

“Staff (Gray Liu) is super nice. The room is perfect as well. Kempinski will be my #1 choice when I visit Nanjing again.”

“Think about clouds, singing angels and a sunrise which gives you the slightest warmth after a cold morning. This hotel offers you an even better experience. One of the best hotels I have ever slept. Checking in was as easy as cutting trough butter with a warm knife. I was there during the hurricane but didn't notice anything when it comes to the wind or the rain. Hotel staff was really friendly and willing to help. Shopping mall nearby was easy to acces and had a lot of restaurants. Beds……

“2pm到达，告知还不能入职，要3点钟以后或者更迟，说会电话联系， 一直到接近6pm才电话联系告诉可以入住。所以对于前台的服务不太满意，不像是高星级酒店的标准。 酒店洗手间的花洒出水效果不佳。 自助早餐，品种也相对较少。”

“It's a pleasant to stay at this hotel and golfing here around Nanjing City.”

“The room is big and clean. The staff is nice. However, the indoor swimming pool, gym (only few facilities) and one hotel restaurant in hotel were all closed and shut down!! So curious and not shown on the website!! Also, 3 out of 6 small spa pools were shut down due to problem. The buffet restaurant is only opened for breakfast. There is only one Chinese restaurant and a tea/cafe shop (snack food serving only) are left for lunch and dinner. However, the restaurant is opened until 8:00pm……

“1.到了当地check in， 酒店服务人员才告知房间的温泉提供的时间只有当天中午12点到晚上12点，我在下午3点多check in，本想隔天早上check out之前能再泡一次温泉，但因为酒店的不人性化规定，隔天无法再享受温泉 2.柜台负责check in及check out的服务人员的服务态度差到极点，就是一群不知怎么和客人应对无经验的人 按以上两点说明，酒店的信价比极差，我不会再去也不会建议朋友去住”