川越 住宿等级：5酒店, CNY1,918 起

“Incredible ”

“房间在日本算大，在国内只是普通。特意问前台要了个看东京塔房间。酒店内的意大利餐厅出品很棒，下午到晚上看着都是座无虚席。早餐品质非常棒，水果居然有蓝莓，樱桃和金奇异果。日餐虽然不错，性价比不高。游泳池和SPA都还可以。但是游泳池健身房对非HYATT会员收费。酒店周围有商场，食街，美术馆，展望台，适合休闲游，但是不太适合初次到东京游客。”

“I have been visiting this hotel since 2012. This is my 4th visit. This is a beautiful hotel, with lovely rooms and deep plunge bathtubs nestled in the snowy forest. But what makes this the most amazing hotel is the staff and the service. As someone who travels the world for business rarely have I seen such honest hospitality and attentiveness. From laying our your warm ski boots out in the morning before you set off for the day, to welcoming you home after the day with your warm dry boots……

“Hotel area is quite and nice. Few minutes walking to central Shibuya for food and shop.”

“從入住到退房都感受到尊榮又細緻的服務， 📍飯店設施：房間很舒適乾淨，雖然是老派風格，從很多小地方看出飯店用心置入了高科技現代化的設備，房間很大，攤開2個29吋行李綽綽有餘，完全不妨礙走動路線。衛浴的簾子是最容易有霉味的設備，這裡完全沒有！足以讓要求整潔的我印象深刻。 📍交通：日比谷站過馬路2分鐘，銀座站步行約10分鐘也可以抵達，非常方便。 回程選擇搭Limousine bus(利木津巴士），酒店門口就有一站，飯店人員會協助確認名單，讓我們安心的坐在大廳等候，車子到達時再通知我們並協助拿行李上巴士。 從一而終的五星級服務👍 📍鄰近沒有便利商店及超市是小小美中不足之處，要從銀座站採買”

“I like it! ”

“服务，硬件都无可挑剔。”

“there was a situation happened and feel your staff was handle it not properly . I was in your restaurant meet someone but a colleague who was check in with me together requested change the key for her to get into my room and you just did but not double check with me. you change the key for her but then I was not able enter the room. ”