梁溪区 住宿等级：5酒店, CNY299 起

“哪里的凯越都没让我失望 一切完美 下次还来这里 位置好 干净大气 景色好”

“周邊交通便利，步行距離就已經有兩個大商場，對面有公園，去青果巷，半山書局，天寧禪寺都在八公里範圍，打車二十左右，酒店早餐豐富，味道不錯，選擇多。”

“My room is stinky and noisy. There is a machine turning on all day. Food smell all around my room. Disastrous. Using the brand Sheraton doesnt mean quality. The restaurant does not have much food available. Have 4 bottles of black pepper but no salt. Black pepper only 10% filled. It is very impolite to ask us to pay at the start of the main course and I had to turn down. This was annoying and I expect better for a 5* hotel. Terrible experience. Staff training is needed.”

“洲際酒店，一如既往的好。”

“住宿环境好，住的舒适 ”

“This hotel is huge but too remote from any sightseeing spots. The nearest subway station is 15-20 minutes walk. If you just want to relax and stay at the hotel all the time, it would be nice. There are a gym and a good sized swimming pool with no charge for guests. Room is spacious and comfortable, with a balcony overlooking the lake. Staff are friendly and helpful but only communicate in Chinese. There is no restaurant nearby. ”

“打掃衛生非常不行 很明顯看出沒有換床單 連上一個客人在床上吃的紫菜碎都可以留下來 自助餐食物也太少了”

“Excellent service after setting up the we chat communication. Very helpful nice staff. ”