天涯区 住宿等级：5酒店, CNY399 起

“房间还是很满意的”

“老牌的五星级酒店，设施略显陈旧，房间里的潮味有点重，可能因为在水边所以湿度比较大，房门的电子锁也出现了电池没电刷不开卡的情况，但服务员很快给解决了。早餐很好，服务也不错，性价比还是高的，推荐。”

“Very convenience. Just only few minutes walk to Haitang Tang Bay Mall.”

“we felt welcomed at Ritz. Our room was clean and comfortable, carefully taken care of by Chen Dan Dan. Our three year old boy had great time at the kids club and swimming pools. Many kids friendly activities during our stay (Christmas ). Check in and check out was easy with Zhang Wen's help.”

“机场高速40分钟就能抵达酒店，内饰非常喜欢，服务很好，无边泳池棒极了！”

“酒店非常漂亮”

“三亞最好的酒店。法國餐廳非常棒，而且再落沙灘邊上，欣賞日落美景一流。”

“capella的餐饮尤其是自助早餐无论在上海和三亚都令人印象深刻。泳池边的收费小屋非常喜欢，设计及温馨程度甚至超过客房。有两个遗憾的点：1.作为一个广东人，到了海南，在中餐厅里却基本都是粤菜，希望菜单可以多元化。2.入住时工作人员友好且快速的帮忙办理了延迟退房，但在退房当天2点后因房卡时效无法进入房间，电话联系了酒店前台后15-20分钟都没人过来解决并且我需要一只站在门口等待，是偶然路过的清洁工帮忙开的门。这一点在整个旅程的最后会让人多少有些不愉快。但总的来说有惊喜也有有失望，总体还是很推荐的。”

“总体非常好，就是第一晚下泳池游泳的时候脚踩到一个玻璃，然后解释说是泳池瓷片表面脱落的，正常情况都不会扎到。除了这个，其他都蛮好的，喜欢阳台的大浴缸”

“房间宽大舒适，被褥、卫生间清洁做的很好，早餐丰盛美味，给了我们全家一次非常难忘的旅行记忆。”

“We visit in Christmas holidays and have a great time. The bed is huge and also an extendable sofa. It is very nice for family with 2kids. All of us can sleep spaciously.”

“We like the Hotel unfortunately the local are most unruly smoking all over the place, make the whole place smell so bad & LOUD shouting about No understanding of personal space. Most the staff DON’T speak a word of English but very helpful when we ask for coffee in the breakfast room they do go out the way to make us some fresh brew .”