锡山区 住宿等级：5酒店, CNY266 起

“非常滿意的一次住宿、房價合理、服務非常貼心。我太太遺留一條圍巾、酒店第一時間幫忙寄回來、隔天便收到了。非常感激及印象深刻、下次到蘇州一定会再次入住這間十分好的酒店。”

“這是一間非常棒的酒店，首先房間空間好大，房內設計簡潔舒適。雖然我的房間不是望向金鷄湖方向，但是景觀都是很美。早上自助早餐有很多不同種類的食物選擇，好美味。”

“房内虽大，但设施非常老旧。竟然还有24吋的电视，遥控器简直可以当作古董了。酒店位置地图上看来是在龙湖天街不远，实际上走路还是要个10分钟左右，在寒冷的12月，根本不想出门走过去。住的是高楼层，景观不错。”

“金雞湖畔的洲際飯店，地點近商圈，購物，餐飲都很方便。 唯飯店管理並不嚴謹，飯店整體呈現老舊，房間的乾淨、舒適度也達不到五星級的標準。 今年蘇州的氣候冷的快，飯店開始供暖，房間的冷氣空調不見了，待在房間奧熱難耐，真的很不舒服。跟飯店反應，送來一台風扇，無助改善房間的悶熱。”

“哪里的凯越都没让我失望 一切完美 下次还来这里 位置好 干净大气 景色好”

“My room is stinky and noisy. There is a machine turning on all day. Food smell all around my room. Disastrous. Using the brand Sheraton doesnt mean quality. The restaurant does not have much food available. Have 4 bottles of black pepper but no salt. Black pepper only 10% filled. It is very impolite to ask us to pay at the start of the main course and I had to turn down. This was annoying and I expect better for a 5* hotel. Terrible experience. Staff training is needed.”

“The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou.”

“环境和服务都很好，五楼自助餐新鲜，品类丰富，推荐”