2/10
Booked this in March for a holiday end of august. Kept in touch through your the months to ensure everything was good. 2 days before travelling he cancelled on us with a partial refund. Without a reason. Tried contacting him a few times via email phone and WhatsApp but no reply at all. Had to speak to Vrbo who tried contacting him but got nothing. They couldn’t provide me with a place due to him not cancelling properly. And was told I’d have to fly to Portugal and if it’s not resolved they would find me a place it couldn’t take that risk as was travelling with 5 children all under 10. Finally they managed to get me a full refund but took a while
Adnan A.
2023 年 8 月入住 1 晚