“The stay in hotel was really bad. Towels and bed sheets are dirty. The room service executive on the very first day wasn't polite at all while taking orders as if we were asking money from him or he was a guard who was taking orders. Room conditions were pathetic. Even the one star hotels are better then this 3 star hotel. Upon that the hotel is too costly for a single night food. It costs me almost 1300 Rs. for a night one time food. Considering its standards this hotel is charging much much……
“One of my best hotel stays in India. Private access to Ganga ghat, Aarti on-site and a small but beautiful temple on the property were absolutely wonderful. The service and the staff were outstanding. Shout out to Ritu, Khushi, Ishita, Harmanjit, Sunil, and Nitin...keep up the great work, customer care and professionalism....you're the best!! Room was recently renovated and very well designed and comfortable. Close to Har Ki Pauri, but still very quiet and peaceful. ”
“Superb experience with Lotus Suite.
They have private access to River Ganga which makes the experience very blissful.
Food in the restaurant is also very good.
Staff is very friendly.”
“Property located next to Toll check points. Every visit to Haridwar and back to hotel requires payment at Toll.
Approach to property is shabby. Getting from highway to hotel gate is a stretch of dirt road which has been left as is and patch of land surrounding it which is not landscaped, stalled water and overgrown bushes which is quite unimpressive.”