“When we booked the hotel reply was their lift was not working , we got very worried cause we are in our early 70's. But they offer me an upgrade to another property of their's around the block. When we arrived in there , smooth check in and there's a gentleman helped us with our luggage all the way to our room.
Our room was about 800sq ft , very clean and modern ,.communication with them with whatsapp , always reply instantly. We had daily housekeeping , the cleaning was excellent, at first we……
“Localização interessante se estiver de carro. Quarto muito confortável, com diversos itens de comodidade, banheiro grande e com uma sacada bem legal. Limpeza muito boa. ”
“Petit hôtel facon chambres d'hôtes idéalement situé. Chambre somptueuse. Petit dejeuner : bon et copieux, toujours immediatement regarni. Personnel professionnel et à l'écoute, toujours de bon conseil. Emplacement en face du métro (10min de Sao Bento), d'un arrêt de bus et d'une station de taxi. Toute commodités à quelques minutes. Ideal pour visiter Porto en couple ou en famille (suite junior) sans les inconvenients du centre touristique.”
“Lovely stay and beaitiful campsite! Would definitley stay again if we returned. Clean cabin with all amenities, shop and restaurant on site with a Pilgrim menu deal option which was great. ”
“Having the balcony & green space /garden view was a very nice amenity. We could have, but didn’t use the garden because we were so busy touring beautiful Porto. Very convenient and quiet given the urban environment.”
“Positive:
New decoration, very new and clean. Location is great, can reach most attractions on foot.
Free parking in the facility is secure and wonderful.
Negative:
We book the room the same morning we planned to check in. No one was there and no confirmation mail till we asked help from pedestrian to call the manager/owner. Need to reach them by phone or the email response via hotel.com can be 6-12 hours later.
The AC can warm up living room but no heater or AC in the bed room so it was a……
“Pros: Location, spacious balcony, pretty building (skylight on the 3rd floor), cooking/microwaving available, big windows, modern interior, the staff was kind and informative!
(Small) Cons: You need to meet the staff in order to get into the building (not ideal when it rains), the interior is pretty and modern but in reality they may not be perfect - some parts of the floor were squeaky, decorated with mostly ikea products and kitchenware, some lamps weren’t working properly.
Conclusion: I……
“Mon séjour a été très agréable, l'hôtel est proche de l'aéroport de Porto, à environ 11 mins de marché à pieds. Je l'ai choisi à cause des avis positifs et je n'ai pas été déçu. Le Staff est très chaleureux.”
"The hotel is in good condition. The breakfast/dining area is nicely organized as well. The room is a bit on the smaller side though so we are lucky we packed light. The kettle was quite tiny, I mean it looks cute for sure but could be bigger.
The breakfast was so-so. While breakfast starts from 7:30 to 10:30am on weekdays and 7:30 to 11:30am on weekends, we were surprised that the warm breakfast items already ran out around 9am and the supposedly warm food was cold at times. The best item was the veggies, we love it a lot but you have to get there early because it always runs out!
We are gutted that we didn’t get the chance to try out the hotel’s restaurant during our stay. We initially planned to try it out on Saturday night but we only found out the restaurant was closed that evening… I think communication could have been better.
Overall, the reception and housekeeping staffs are pleasant and helpful. There was one housekeeping staff in particular (not sure about her name) but she always has a big smile on her face and was so cheerful, it was refreshing to see!"