预订北塘区酒店宾馆住宿限时优惠

“My room is stinky and noisy. There is a machine turning on all day. Food smell all around my room. Disastrous. Using the brand Sheraton doesnt mean quality. The restaurant does not have much food available. Have 4 bottles of black pepper but no salt. Black pepper only 10% filled. It is very impolite to ask us to pay at the start of the main course and I had to turn down. This was annoying and I expect better for a 5* hotel. Terrible experience. Staff training is needed.”

“飯店乾淨，櫃檯人員親切，幫我們升等到高樓層可以看到湖景，退房還贈送小禮。”

“The girl at the coffee corner was very nice and helpful. She introduced to me sightseeing spots nearby yesterday evening.”

“Excellent service after setting up the we chat communication. Very helpful nice staff. ”

“整修後,房間整體被壓縮,高樓層天花板較整修前低,有壓迫感．”

“Good approachable location ”

“哪里的凯越都没让我失望 一切完美 下次还来这里 位置好 干净大气 景色好”

“打掃衛生非常不行 很明顯看出沒有換床單 連上一個客人在床上吃的紫菜碎都可以留下來 自助餐食物也太少了”

“洲際酒店，一如既往的好。”

“明明空調沒壞，卻設定令人不舒適的溫度，房內設定根本沒用！”

“This hotel is huge but too remote from any sightseeing spots. The nearest subway station is 15-20 minutes walk. If you just want to relax and stay at the hotel all the time, it would be nice. There are a gym and a good sized swimming pool with no charge for guests. Room is spacious and comfortable, with a balcony overlooking the lake. Staff are friendly and helpful but only communicate in Chinese. There is no restaurant nearby. ”

“An excellent place to stay with nice staff, warm welcome , clean and spacious room , close to amendiries and attractive place definitely will come and stay again ”

“It was a pleasant stay”