“I discovered this hotel thanks to the positive reviews and it truly exceeded my expectations. The rooms were spotless, well maintained, and very comfortable. The breakfast selection was impressive—even with my dietary restrictions, I found plenty of delicious options. The staff stood out for their genuinely warm hospitality and exceptional service; I’d give them more than five stars if possible! From the seamless airport pickup and quick room preparation to resolving a minor issue in record……
“Probably one of the better options in town besides the cherish hotel. The rooms were clean, restaurant had great food and staff was friendly. Would recommend. ”
“First night ni wifi access to the TV, was able to change room, 2nd day No buffet breakfast instead ordererable breakfast due to lack of guest, last day run out of breakfast meal options had to wait to get more food for the buffet, should have receptionist when having buffet breakfast for easy management of guest and able to anticipate how much more food can be served, need morr staff to handle large group of guest at a time.”
“The room was very good—clean, comfortable bedding, and spacious enough. A refrigerator would’ve been a nice touch, but it wasn’t essential. Shower pressure and temperature control were excellent. The hotel handled a 6:00 AM power outage impressively, switching to diesel backup within 5 minutes and later to solar. WiFi was fast enough for most needs. Staff were outstanding—friendly, helpful, and professional throughout. Excellent location near the best restaurants in Legazpi. The in-house……
“The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort.”
"The room was very good—clean, comfortable bedding, and spacious enough. A refrigerator would’ve been a nice touch, but it wasn’t essential. Shower pressure and temperature control were excellent. The hotel handled a 6:00 AM power outage impressively, switching to diesel backup within 5 minutes and later to solar. WiFi was fast enough for most needs. Staff were outstanding—friendly, helpful, and professional throughout. Excellent location near the best restaurants in Legazpi. The in-house restaurant was just okay, not a highlight. Would definitely stay again."